For novice emergency nurses, it is very important to know the patient process in the emergency department. The emergency department across all countries are generic: Triage, Consult/Resuscitation, Treatment/Investigation, Disposition.
In Khoo Teck Puat Hospital, the patient's process is mapped in the patient's journey for patients to have a clear visibility of the visit process. This keep the patient informed of the process during their visit in emergency department.
Triage will discussed in more detailed in here